bd891 Privacy Policy
This policy clearly explains how your personal information is collected, used, and kept secure on the bd891 platform.
This Privacy Policy ("Policy") applies to users of the bd891 platform and related services ("Services"). When you register, log in, or use any of our services on bd891, you agree to the terms of this Policy. We treat your privacy with the highest importance and are committed to protecting your personal information.
bd891 is known as a safe and reliable online betting and casino platform in Bangladesh. We use SSL encryption technology and modern data protection methods to keep your personal information secure. Please read this policy carefully. If you have any questions, contact our support team.
This policy has been written in Bengali for the convenience of users in Bangladesh. Please contact us directly if you need any clarification.
What Information We Collect
For the purpose of registration and providing services on the bd891 platform, we may collect the following types of information:
1.1 Personal Identification Information:
- Full name and date of birth (for age verification; minimum age is 21)
- Email address and contact details
- National ID card or passport number (for identity verification)
- Residential address
1.2 Financial Information:
- bKash, Nagad, Rocket, Upay, or bank account numbers (for processing transactions)
- Deposit and withdrawal transaction history
- Wallet balance and bonus information
1.3 Technical and Usage Information:
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Site access times, page visit history, and gameplay data
- Data collected through cookies and similar technologies
How We Collect Information
bd891 collects your information in the following ways:
- Directly Provided: Information you provide during registration, login, or account updates.
- Automatically Collected: Technical information collected automatically while you use our website or app.
- From Third Parties: From trusted third-party service providers for identity verification or fraud prevention.
- Payment Processing: When transactions are completed through payment services such as bKash, Nagad, Rocket, or Upay.
Purpose of Using Information
We use your information only for the following purposes:
3.1 Account Management and Service Delivery:
- Creating and managing your bd891 account
- Processing deposit, withdrawal, and bonus-related transactions
- Personalising your experience based on your gaming history and preferences
- Providing and supporting customer service
3.2 Security and Regulatory Compliance:
- Age verification (confirming 21+) and identity verification
- Preventing fraud, money laundering, and unauthorised access
- Detecting unusual patterns of play to ensure responsible gaming
- Meeting applicable legal and regulatory requirements
3.3 Communication and Promotions:
- Sending important account notifications and updates
- Informing you of promotional offers and bonus details with your consent
- Providing information on new games, tournaments, and special events
Information Sharing and Disclosure Policy
bd891 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
- Service Provider Partners: With trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, customer service, and technical support — only the information that is necessary.
- Legal Obligations: When required to comply with the laws of Bangladesh, court orders, or directions from competent authorities.
- Fraud Prevention: With relevant agencies for fraud detection or prevention of money laundering.
- Business Transfer: In the event of a company merger or acquisition, always in accordance with this Privacy Policy.
Any third-party partner is contractually obligated to keep your information confidential and may use it only for the specified purpose.
Data Security Measures
bd891 uses modern security technology following industry standards to protect your personal and financial information:
- SSL Encryption: All information transmitted on our website is encrypted using SSL (Secure Socket Layer) technology, so third parties cannot read it.
- Secure Servers: Your information is stored on secure servers, accessible only to authorised staff when necessary.
- Two-Factor Authentication (2FA): An additional layer of security added to your account.
- Regular Security Audits: The system is regularly audited to identify and address potential vulnerabilities.
- Staff Training: All our staff are regularly trained on data protection.
While we ensure security to the best of our ability, transmitting information over the internet is not completely risk-free. Please keep your password confidential and do not share it with anyone.
Cookies Policy
The bd891 website uses cookies and similar technologies to improve your experience. Cookies are small data files stored on your device.
Cookies we use:
- Essential Cookies: Essential for the core functionality of the website (such as maintaining login sessions).
- Functionality Cookies: For remembering your preferences and settings.
- Analytics Cookies: For analysing site usage and making improvements.
- Security Cookies: For preventing fraud and unauthorised access.
You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some services from working properly.
Data Retention Period
bd891 retains your personal information only for as long as necessary:
- Active Accounts: For the duration the account is active and for as long as needed to meet legal obligations thereafter.
- Closed Accounts: For a specified period after account closure as needed for legal, regulatory, or dispute resolution purposes.
- Financial Transactions: May be retained for an extended period in accordance with legal requirements.
After the retention period ends, information is securely deleted or anonymised.
Your Rights
As a bd891 user, you have the following rights over your own information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request that incorrect or outdated information be updated or corrected.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Object to Processing: The right to object to your information being used for marketing purposes.
- Right to Data Portability: The right to request your information in a structured format.
- Right to Withdraw Consent: The right to withdraw consent to marketing communications at any time.
To exercise these rights, contact us at [email protected].
Protection of Minors
bd891 is for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.
- Age verification is mandatory at the time of registration.
- If we suspect that information from a minor has been collected, we will delete it immediately and close the associated account.
- If a parent or guardian believes their child has used our services in any way, please contact us.
Third-Party Links and Services
Our platform may integrate third-party services such as payment services (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.). These third-party service providers have their own privacy policies, over which bd891 has no control. We recommend that you read their privacy policies before using these services.
Policy Changes and Updates
bd891 may change or update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of the policy will be changed.
- For significant changes, we will notify you by email or through a notice on the website.
- Continuing to use bd891 after a change is made will be considered as your acceptance of the updated policy.
- We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Email Address
Live Chat Support
24/7 live chat — support available in Bengali
Response Time
As soon as possible according to Bangladesh Standard Time (BST, UTC+6)
Identity verification may be required to process your privacy request, to ensure no one else can access your information.